At Trendly Items, customer satisfaction is our priority. If you are not satisfied with your purchase, you can request a return or refund within 7 days of receiving the product.
1. Eligibility Criteria
-
The product must be unused, undamaged, and in its original packaging.
-
Proof of purchase is required (order number or invoice).
2. Non-Returnable Items
-
Perishable goods.
-
Customized or personalized items.
-
Items marked as "Final Sale."
3. Return Process
-
Contact our customer support at trendlyitems@gmail.com or +92329 8474792 within 7 days of receiving the product.
-
Provide details of the issue and supporting photos (if applicable).
-
Ship the product back to our address: Trendly Items Store, street no# 55, Sant Nagar, Lahore.
4. Refund Process
-
Refunds will be processed after inspection of the returned item.
-
Refunds will be issued through the original payment method or as store credit.
-
Shipping costs are non-refundable.
5. Exchange Policy
-
Exchanges are subject to stock availability.
If you have any questions or concerns, feel free to contact us at trendlyitems@gmail.com or +92329 8474792.